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Privacy Policy

A legal disclaimer

Legal Disclaimer

The information provided by Online Defense Bureau ("we," "us," or "our") on https://www.onlinedefensebureau.co.uk (the "Site") is for general informational purposes only. All information on the Site is provided in good faith, however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the Site.

No Professional Relationship

Your use of the Site does not create a professional-client relationship between you and Online Defense Bureau. The information provided on this website is not intended to be a substitute for professional cybersecurity advice. You should not act or refrain from acting based on any content included on the Site without seeking appropriate professional advice on your specific circumstances.

No Guarantees of Security

The field of cybersecurity is constantly evolving. While we are committed to providing effective strategies and services, we cannot and do not guarantee that any network, system, or device will be 100% secure or immune from all potential threats, vulnerabilities, breaches, or malicious attacks. Our services and the information on this Site are intended to reduce cybersecurity risks, but they do not eliminate them.

Limitation of Liability

Under no circumstance shall we have any liability to you for any loss or damage of any kind incurred as a result of the use of the Site or reliance on any information provided on the Site. Your use of the Site and your reliance on any information on the site is solely at your own risk. The limitations of liability for services provided to clients will be governed by the specific terms of a separate client service agreement.

External Links Disclaimer

The Site may contain links to other websites or content belonging to or originating from third parties. Such external links are not investigated, monitored, or checked for accuracy, adequacy, validity, reliability, availability, or completeness by us. We do not warrant, endorse, guarantee, or assume responsibility for the accuracy or reliability of any information offered by third-party websites linked through the Site.

Governing Law

This disclaimer and your use of the Site are governed by and construed in accordance with the laws of Scotland.

Privacy Policy - the basics

Last Updated: 22/06/2025

1. Who We Are

This website, [odbsecurity.co.uk], is operated by Online Defense Bureau ("we," "us," or "our"). We are committed to protecting and respecting your privacy.

Our contact details are:

2. The Data We Collect About You

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: Includes first name and last name.

  • Contact Data: Includes email address and telephone numbers.

  • Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, and other technology on the devices you use to access this website.

  • Usage Data: Includes information about how you use our website and services.

  • Enquiry Data: Includes any information you provide to us when you contact us via our contact form, by email, or by phone.

3. How We Collect Your Data

We use different methods to collect data from and about you, including through:

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms on our Site or by corresponding with us by post, phone, or email. This includes when you request information about our services.

  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and Browse actions. We collect this personal data by using cookies and other similar technologies.

4. How and Why We Use Your Personal Data (Lawful Basis)

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To Respond to Your Enquiries (Consent): When you contact us with an enquiry, we use your Identity and Contact Data to respond. You provide your consent for us to do this by contacting us.

  • To Provide Our Services (Contract): Where you have engaged us for a service, we will process your data to fulfil our contractual obligations to you.

  • To Improve Our Website (Legitimate Interests): We use Technical and Usage data to analyse how visitors use our Site, allowing us to improve our website and services.

5. How We Store and Secure Your Data

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. These measures include [e.g., data encryption, access controls on our systems, etc.].

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

6. Who We Share Your Data With

We may have to share your personal data with third-party service providers, such as:

  • IT and system administration service providers (e.g., Microsoft 365, Google Workspace).

  • Website analytics providers (e.g., Google Analytics).

  • Professional advisers including lawyers, bankers, auditors, and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance, and accounting services.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at [Your Email Address] if you wish to make a request.

8. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [Your Email Address].

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk

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